Omni-Channel Consulting

Deliver a seamless shopping experience across online, offline, and marketplace channels. We help you unify customer journeys, sync inventory, optimise operations, and build a connected ecosystem where every channel works together to grow your brand.

Unified Customer Journey
Connected Channels
Inventory Sync
Consistent Brand Experience

750+ Brands

Empowered Globally

₹40 Crore +

revenue generated globally

100% Charges saved

no upfront fees, no risks, complete transparency

Trusted by

Great work comes with great clients

Connect Every Sales Channel With a Seamless Omni-Channel Strategy

We integrate your marketplace, retail, and D2C operations—ensuring customers receive a smooth, consistent experience no matter where they shop.

Scale your business with us in just 4 easy steps

1. Assess your channel setup

We begin with a deep analysis of your current sales channels—marketplaces, retail outlets, D2C store, and logistics workflows—to identify gaps, operational challenges, and areas where your customer journey needs alignment.

2. Create a unified strategy

We build a comprehensive omni-channel plan covering customer touchpoints, pricing alignment, brand experience, inventory rules, and technology integrations—ensuring all channels work together seamlessly.

3. Integrate systems & data

We connect your CRM, marketplace panels, POS systems, website, and inventory tools—enabling real-time sync, consistent product data, and unified order management across channels.

4. Scale cross-channel growth

Once your ecosystem is connected, we optimise customer flows, improve retention, expand into new channels, and create a scalable structure for long-term omni-channel growth.

Key Benefits

Seamless customer journey

Customers enjoy a consistent experience across online and offline channels.

Centralised operations

Everything—from inventory to orders—is managed from one unified system.

Higher operational efficiency

Syncing channels reduces errors, delays, and manual work.

Stronger brand experience

Your brand looks and feels consistent across all touchpoints.

Increased customer retention

A smooth multi-channel experience leads to repeat purchases.

Scalable retail expansion

Easily add new channels as your brand grows.

Transforming Multi-Channel selling into seamless success

Simplify your operations and scale effortlessly across every sales channel, all from one powerful platform.

Marketplace Growth

Expand faster with seamless marketplace setup and control.

Brand Marketing

Build awareness, engagement and conversion through data-driven marketing.

D2C Enablement

Own your data. Control your traffic. Scale your D2C brand.

Business Enablement

Build a strong online foundation with legal, brand, and visual essentials.

60%Sales Improved

70% Increase in click rate, 60% Sales Boost

Heart Up My Sleeves seamlessly blends sustainable design with versatile, transformable fashion, enabling users to stay effortlessly stylish while minimizing wardrobe clutter. This case study delves into how the brand successfully scaled across multiple marketplaces by leveraging consistent onboarding processes, driving organic growth, and executing strategic, coordinated initiatives—demonstrating a perfect balance of purpose, design, and business acumen

70%Sales Improved

Achieves 60% Sales Boost in Traditional Sarees

Inspired by a mother’s strength and legacy, The Raksha Store blends handcrafted sarees with modern online retail. This case study highlights how the brand expanded its reach, improved operations, and built strong marketplace presence through expert support and coordination. Launched in January 2022, The Raksha Store set out to bring handcrafted sarees to the modern customer. What began with pure Kota Doria soon grew into a diverse collection—Handblock prints, Vegetable Dye sarees, Indigo, Ajrakh, Leheriya, Gota Patti, Linen, Zari Linen, and Silk Linen variants.

Empowering Brands to Grow on Top Online Marketplaces

We help modern brands unlock stronger marketplace growth through data-driven strategy, better performance, and seamless execution across every platform.